Booking and Cancellation Policy

Cancellation Policy

Fully fee is paid on booking. You may cancel your appointment at no charge by giving 48 hours notice. This allows us to offer your allocated time to another client. If you cancel your appointment less than the 48 hours notice, the whole payment received will be used as cancellation fee and there will be no refund.

Corollary Note:
If you change the date of your appointment, please bear in mind your current appointment will have to be cancelled and as such this “Cancellation Policy” applies.

No-shows

If you do not attend your appointment on the day without prior cancellation, you will be charged in full for the appointment. There are no exceptions to this as we will be unable to offer your allocated time to another client.

Agreement

When you make an appointment with Serene Reflexology, you are agreeing to the above “Booking and Cancellation Policy” terms and conditions.